Event Operations Leader | Craft Memorable Guest Experiences

Lucky Strike Entertainment; San Francisco (CA); Vor Ort; USD 34.000 - 39.000; Vollzeit

Benefits dieser Stelle

Health plans (Medical, Dental, Vision)

401(k) retirement plan

Employee stock purchase program

Employee assistance program (EAP)

Paid vacation and holidays

Discounts on bowling, waterparks & all

Zusammenfassung

Lucky Strike Entertainment, based in San Francisco, seeks an Event Operations Manager to lead a team from setup to breakdown, owning the guest experience for group events and turning each booking into a repeat visit. You will partner with Sales to upsell, train staff for high-volume execution, and ensure spaces are guest-ready at every event.

Ideal candidates bring 3+ years in event or hospitality leadership, with proven profitability and labor-planning skills.

Qualifikationen

• 3+ years of event, hospitality, or operations leadership experience.
• Track record of executing events that drive repeat business and guest satisfaction.
• Experience managing and developing event staff in high-volume, fast-paced settings.
• Financial acumen including event profitability, labor scheduling, cost control, and upsell strategies.
• Strong organizational skills with the ability to manage multiple events and priorities simultaneously.

Aufgaben

• Execute events from setup through breakdown, leading your team to deliver seamless, memorable group experiences.
• Partner with Sales to identify upsell opportunities, drive repeat bookings, and grow event revenue.
• Train and develop event staff on hospitality standards, event flow, and high-volume execution.
• Ensure event spaces, lanes, and attractions are set, staffed, and guest-ready before every event.
• Manage event labor, track financial performance, and complete post-event reporting.
• Stay active and visible during nights, weekends, holidays, and peak event seasons.

Kenntnisse

Event leadership

Hospitality management

Operations leadership

Revenue growth

Jobbeschreibung

Lucky Strike Entertainment, based in San Francisco, seeks an Event Operations Manager to lead a team from setup to breakdown, owning the guest experience for group events and turning each booking into a repeat visit. You will partner with Sales to upsell, train staff for high-volume execution, and ensure spaces are guest-ready at every event.

Ideal candidates bring 3+ years in event or hospitality leadership, with proven profitability and labor-planning skills.