Event Operations Leader — Guest Experience & Revenue Growth

Lucky Strike Entertainment Corporation; San Marcos (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical Dental Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Paid vacation & holidays

Discounts on bowling, waterpark, and e

Job summary

Lucky Strike Entertainment is seeking an Event Operations Manager in California. You will lead the event team from setup to breakdown, ensuring a flawless guest experience for group events and driving repeat bookings.

The role requires 3+ years in event hospitality or operations leadership, with a proven ability to manage staff in fast-paced settings and to optimize profitability with smart labor scheduling and upsell strategies.

Qualifications

• 3+ years of event, hospitality, or operations leadership experience.
• Proven track record of executing events that drive repeat business.
• Experience managing event staff in high-volume settings.
• Financial acumen including event profitability, labor scheduling, cost control, and upsell strategies.
• Strong organizational skills and the ability to manage multiple events and priorities simultaneously.
• Flexible availability including nights, weekends, holidays, and peak event seasons.

Responsibilities

• Execute events from setup through breakdown, leading your team to deliver seamless, memorable group experiences.
• Partner with Sales to identify upsell opportunities, drive repeat bookings, and grow event revenue.
• Train and develop event staff on hospitality standards, event flow, and high-volume execution.
• Ensure event spaces, lanes, and attractions are set, staffed, and guest-ready before every event.
• Manage event labor, track financial performance, and complete post-event reporting.
• Stay active and visible during nights, weekends, holidays, and peak event seasons.

Skills

Event leadership

Hospitality experience

Operations management

Job description

Lucky Strike Entertainment is seeking an Event Operations Manager in California. You will lead the event team from setup to breakdown, ensuring a flawless guest experience for group events and driving repeat bookings.

The role requires 3+ years in event hospitality or operations leadership, with a proven ability to manage staff in fast-paced settings and to optimize profitability with smart labor scheduling and upsell strategies.