Event Concierge: Elevate Meetings & Guest Experience

White Lodging; Austin (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Parental Leave

Vacation/PTO with rollover

DailyPay

Employee Assistance Program (EAP)

401(k) with company match

Wellness tools

Unlimited referral bonuses

Leadership development and tuition-re想

Job summary

White Lodging is seeking an Event Concierge to ensure exceptional event experiences by anticipating planners’ needs, coordinating details, and delivering outstanding service across our diverse portfolio of hotels and venues.

You will greet planners, review agendas, verify room setups, and participate in daily event meetings while maintaining the highest standards of hospitality and guest satisfaction.

Qualifications

• Experience in hospitality or events is preferred.
• Excellent communication skills with guests and planners.
• Able to lift up to 25 lbs and move around venues as needed.

Responsibilities

• Greet meeting/event planners and review agendas to ensure satisfaction.
• Inspect each meeting room and verify setup per BEO before events.
• Follow the Event Concierge checklist daily and report to supervisor.
• Attend and participate in daily meetings related to events.
• Perform other duties as assigned.

Skills

Guest service excellence

Initiative

Problem solving

Physical stamina

Job description

White Lodging is seeking an Event Concierge to ensure exceptional event experiences by anticipating planners’ needs, coordinating details, and delivering outstanding service across our diverse portfolio of hotels and venues.

You will greet planners, review agendas, verify room setups, and participate in daily event meetings while maintaining the highest standards of hospitality and guest satisfaction.