Event Concierge - Travel Perks & Memorable Guest Experiences

Hilton; Dana Point (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

110 travel nights

ESPP 15% discount

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton in Dana Point seeks an Event Concierge to support meeting and event operations, ensuring guest satisfaction and seamless day-of coordination. You will partner with Meeting and Event Managers and work with Event Planners to gather guest information, set timelines, and respond to last-minute requests.

The role requires flexible availability including weekends, holidays, and weekdays. You will communicate across departments, be the main point of contact during events, and help deliver the

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment.

Responsibilities

• Prepare and analyze banquet event orders to gather function and guest information and ensure a proper timeline is in place.
• Respond to and fulfill all last-minute event arrangements and requests.
• Follow up on and ensure proper execution of events.
• Work closely with Catering and Sales departments on a daily basis
• Keep open channels of communication with all departments within hotel
• Main point of contact the day of special events

Skills

Hospitality mindset

Integrity

Leadership

Teamwork

Ownership

Urgency & discipline

Job description

Hilton in Dana Point seeks an Event Concierge to support meeting and event operations, ensuring guest satisfaction and seamless day-of coordination. You will partner with Meeting and Event Managers and work with Event Planners to gather guest information, set timelines, and respond to last-minute requests.

The role requires flexible availability including weekends, holidays, and weekdays. You will communicate across departments, be the main point of contact during events, and help deliver the