Event AV Technician - Setup, Service & Support

Encore; Atlanta (GA); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Encore in a hotel/convention center environment seeks a Technician to set up, operate and break down basic AV systems. You will meet clients on site, ensure equipment works properly, and uphold exceptional service standards throughout events.

Qualifications include a High School Diploma (Associate degree preferred), 1 year of hospitality or AV experience preferred, and a valid driver’s license for vehicle operations. Physical lifting up to 50 lbs is required.

Qualifikationen

• High School Diploma required; Associate’s degree preferred.
• External applicants must meet and complete all training and certifications within 60 days of start date.
• Internal applicants must meet training and certification requirements per Encore’s programs.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members that may operate Company vehicles.
• Additional DOT requirements may need to be met if applicable.
• Must be able to lift 50 lbs.

Aufgaben

• Set up, operate, and breakdown basic audiovisual equipment as listed in qualifications.
• Exceed customer expectations and maintain positive client relationships on site.
• Troubleshoot equipment and software issues in a timely, professional manner.
• Follow company processes, complete paperwork, and entry of orders.
• Coordinate with staff and vendors for equipment and invoicing where needed.

Kenntnisse

Customer service

Hospitality experience

Communication

Ausbildung

High School Diploma

Associate degree

Jobbeschreibung

Encore in a hotel/convention center environment seeks a Technician to set up, operate and break down basic AV systems. You will meet clients on site, ensure equipment works properly, and uphold exceptional service standards throughout events.

Qualifications include a High School Diploma (Associate degree preferred), 1 year of hospitality or AV experience preferred, and a valid driver’s license for vehicle operations. Physical lifting up to 50 lbs is required.