AV Event Technician - Hospitality & Client Service

Encore; Chicago (IL); In loco; USD 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will work on events, ensure guest satisfaction, and coordinate with hotel staff and clients on site.

Ideal candidates have 1 year of customer service or hospitality experience, with basic AV knowledge and a valid driver’s license. Physical ability to lift up to 50 lbs and to work irregular hours are required.

Competenze

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audiovisual experience preferred.
• Valid driver’s license; ability to lift 50 lbs.
• Complete required training and certifications within 60 days.

Mansioni

• Set up, operate, and breakdown basic audiovisual equipment as required.
• Meet with clients on site to ensure needs are met and equipment works properly.
• Troubleshoot equipment and software issues in a timely, professional manner.
• Complete order entries and paperwork accurately; interact with staff and vendors as needed.
• Increase revenue by applying floor up‑selling techniques and assist with invoicing.

Conoscenze

Customer service

Hospitality

Communication

Troubleshooting

Formazione

High School Diploma

Associate’s degree preferred

Strumenti

Navigator

A/V equipment operation

Descrizione del lavoro

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will work on events, ensure guest satisfaction, and coordinate with hotel staff and clients on site.

Ideal candidates have 1 year of customer service or hospitality experience, with basic AV knowledge and a valid driver’s license. Physical ability to lift up to 50 lbs and to work irregular hours are required.