AV Event Technician - Guest-Focused Setup & Support

Encore; East Naples (FL); Presencial; USD 25 000 - 28 000; Tempo integral

Resumo da oferta

Encore in a hotel/convention center environment is seeking a Technician to set up and operate basic audiovisual equipment, ensuring flawless events and customer satisfaction.

You will engage with guests on site, troubleshoot equipment, and coordinate with staff and vendors to finalize details and paperwork. A High School Diploma is required, with internal training/certification completion within 60 days of starting.

Qualificações

• High School Diploma required; Associate’s degree preferred.
• Must meet/validate and achieve/certify all training requirements within 60 days of start date.
• Internal applicants must meet review of training & certification requirements per Encore’s policies.

Responsabilidades

• Set up, operate, and break down basic AV equipment as listed in qualifications.
• Exceed client expectations and maintain positive relationships on site.
• Troubleshoot equipment and software issues in a timely, professional manner.
• Process order entries and related paperwork using Navigator and equipment sheets.
• Collaborate with staff and vendors to ensure proper equipment delivery and invoicing.

Conhecimentos

Customer service

Hospitality experience

Audio-visual experience

Formação académica

High School Diploma

Associate’s degree

Ferramentas

Navigator

Descrição da oferta de emprego

Encore in a hotel/convention center environment is seeking a Technician to set up and operate basic audiovisual equipment, ensuring flawless events and customer satisfaction.

You will engage with guests on site, troubleshoot equipment, and coordinate with staff and vendors to finalize details and paperwork. A High School Diploma is required, with internal training/certification completion within 60 days of starting.