Event AV Technician — Hospitality Setup Pro

Encore; Florida; On-site; USD 22,000 - 28,000; Full time

Job summary

Encore is seeking a Technician to set up and run small-scale audiovisual systems in a hotel environment. You will work with clients on site, ensure equipment functions properly, and troubleshoot issues as they arise.

The role emphasizes hospitality, ownership, and forward-facing service. You will follow company procedures, complete paperwork, and support revenue through up-selling where appropriate.

Qualifications

• High School Diploma required.
• Assistant training and certifications per Encore’s Global Learning Training Program in current position and for the position applied to.
• External applicants must meet all training and certifications within one year.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment and ensure flawless event execution.
• Exceed client expectations and maintain positive relationships.
• Understand and troubleshoot equipment and software issues promptly.
• Complete orders and documentation accurately using company systems (Navigator).
• Assist with invoicing and floor up-selling to increase revenue.

Skills

Hospitality

Ownership

Instills Trust

Safety Conscious

Action Oriented

Tech Savvy

Communicates Effectively

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore is seeking a Technician to set up and run small-scale audiovisual systems in a hotel environment. You will work with clients on site, ensure equipment functions properly, and troubleshoot issues as they arise.

The role emphasizes hospitality, ownership, and forward-facing service. You will follow company procedures, complete paperwork, and support revenue through up-selling where appropriate.