Event AV Technician - Guest-Focused, Tech-Savvy

Encore Global; Tampa (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hotel/conference environment in Tampa, FL. You will ensure flawless event execution, meet guests onsite, and maintain strong client relationships while solving equipment issues as they arise.

The role requires at least a high school diploma, 1 year of customer service or hospitality experience, and the ability to lift up to 50 lbs.

Qualifications

• High School Diploma is required.
• Associate’s degree is preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members who may operate Company vehicles.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as listed in qualifications.
• Meet with guests onsite to ensure needs are met and equipment works properly.
• Monitor events and check in with customers throughout the day.
• Interact with clients and vendors to finalize invoices and complete paperwork in Navigator.

Skills

Customer service

Hospitality

Technical troubleshooting

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hotel/conference environment in Tampa, FL. You will ensure flawless event execution, meet guests onsite, and maintain strong client relationships while solving equipment issues as they arise.

The role requires at least a high school diploma, 1 year of customer service or hospitality experience, and the ability to lift up to 50 lbs.