Event AV Lead — Expert On-Site Tech & Setups

Encore Global; Las Vegas (NV); On-site; USD 36,000 - 37,000; Full time

Job summary

Encore Global in Las Vegas seeks a Technical Lead to operate and manage audiovisual systems for hospitality events. You will lead equipment setup, on-site troubleshooting, and deliver exceptional customer service in a fast-paced hotel/convention setting.

The role requires coordinating with managers and clients to ensure flawless events. The ideal candidate has 2–3+ years in AV and hospitality, with a valid driver’s license and a high school diploma (associates preferred).

Qualifications

• High school diploma required; Associate’s degree preferred.
• 2-3+ years of customer service or hospitality experience.
• 2-3+ years of audio-visual experience is required.
• A valid driver’s license is required for team members in positions that may operate Company vehicles.

Responsibilities

• Set up, operate, and strike intermediate audiovisual equipment accurately and on time.
• Troubleshoot technical issues and resolve problems quickly.
• Follow security and safety measures and protect equipment from theft or damage.
• Interact with clients on site to ensure equipment setup works correctly and expectations are met.
• Utilize Encore systems and applications and coordinate with staff and vendors as needed.

Skills

Customer service

Hospitality

Audio-visual experience

Education

High school diploma

Associate’s degree

Tools

Encore systems

Job description

Encore Global in Las Vegas seeks a Technical Lead to operate and manage audiovisual systems for hospitality events. You will lead equipment setup, on-site troubleshooting, and deliver exceptional customer service in a fast-paced hotel/convention setting.

The role requires coordinating with managers and clients to ensure flawless events. The ideal candidate has 2–3+ years in AV and hospitality, with a valid driver’s license and a high school diploma (associates preferred).