Senior Event AV Lead & Client Liaison

Encore; Las Vegas (NV); On-site; USD 36,000 - 37,000; Full time

Job summary

Encore offers a Technical Lead role to manage setup and operation of audiovisual systems for hospitality events in Las Vegas. You will ensure customer satisfaction through technical excellence and proactive service.

Expect to coach technicians, work closely with hotel staff, and handle on-site coordination and paperwork. Minimum 2–3+ years in AV/hospitality; valid driver’s license; hourly pay range $26.00–$27.00.

Qualifications

• 2-3+ years of customer service or hospitality experience.
• 2-3+ years of audio-visual experience.
• High school diploma required; Associate’s degree preferred.
• Valid driver’s license may be required for team members operating company vehicles.
• Complete required training and certifications within 60 days of start date.

Responsibilities

• Set up, operate, and breakdown audiovisual equipment accurately and timely.
• Troubleshoot technical issues and resolve problems quickly.
• Maintain security and safety measures for equipment.
• Provide excellent customer service and maintain client relationships on site.
• Coordinate with staff and vendors; manage basic paperwork and invoicing.

Skills

Customer service

Hospitality

Leadership

Education

High school diploma

Associate’s degree preferred

Tools

Encore systems

Job description

Encore offers a Technical Lead role to manage setup and operation of audiovisual systems for hospitality events in Las Vegas. You will ensure customer satisfaction through technical excellence and proactive service.

Expect to coach technicians, work closely with hotel staff, and handle on-site coordination and paperwork. Minimum 2–3+ years in AV/hospitality; valid driver’s license; hourly pay range $26.00–$27.00.