Evening & Weekend Client Concierge (Tax Season)

H&R Block, Inc.; Scottsdale (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. in Scottsdale, AZ is seeking a seasonal Client Service Professional / Receptionist to create a welcoming first impression for clients and support daily office operations. You will greet clients, manage scheduling, and help connect clients with the right tax professional.

In this role you will handle check-in, document intake, and office organization while collaborating with tax professionals. Evening and weekend availability is required during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Attention to detail

Office software

Evenings & weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Scottsdale, AZ is seeking a seasonal Client Service Professional / Receptionist to create a welcoming first impression for clients and support daily office operations. You will greet clients, manage scheduling, and help connect clients with the right tax professional.

In this role you will handle check-in, document intake, and office organization while collaborating with tax professionals. Evening and weekend availability is required during tax season.