Evening Unit Associate (Part-Time) — Patient Services

Yale New Haven Health; New Haven (CT); On-site; USD 25,000 - 49,000; Full time

Job summary

Yale New Haven Health seeks a receptionist/unit clerk to greet patients and visitors, perform clerical tasks, and coordinate patient appointments with clinical staff. The role emphasizes courteous patient interaction, accurate record-keeping, and maintaining a safe, organized work area.

The position requires a high school diploma or GED and 1–2 years of administrative clerical experience (preferably in patient care).

Qualifications

• 1–2 years administrative clerical experience in patient care preferred.
• Current or prior YNHHS internal experience as Business Associate/Unit Associate is a plus.
• Prior computer usage is strongly preferred.

Responsibilities

• Acts as receptionist, greeting patients and visitors in a courteous, professional manner.
• Performs unit clerical tasks: mail, messages, record-keeping, typing, filing.
• Schedules patient appointments in coordination with clinical staff.
• Maintains professional relations with patients, staff, and physicians.
• Keeps clerical areas clean, safe, and organized.
• Respects patients' rights at all times.
• Assists in maintaining supplies and inventory levels.
• Responds efficiently in emergencies as directed.
• Seeks information or assistance from administrators as needed.

Skills

Administrative experience

Customer service

Computer literacy

Education

High School Diploma or GED

Job description

Yale New Haven Health seeks a receptionist/unit clerk to greet patients and visitors, perform clerical tasks, and coordinate patient appointments with clinical staff. The role emphasizes courteous patient interaction, accurate record-keeping, and maintaining a safe, organized work area.

The position requires a high school diploma or GED and 1–2 years of administrative clerical experience (preferably in patient care).