unit associate - ANC 4 Adams Tower A- Part time Evenings

Yale New Haven Health; New Haven (CT); On-site; USD 25,000 - 49,000; Full time

Job summary

Yale New Haven Health in New Haven, CT is seeking a friendly receptionist and unit clerk to support a busy department. Under general supervision, you will greet patients, manage calls, schedule appointments, and handle routine clerical tasks.

Qualifications include a minimum high school diploma and 1–2 years of administrative experience in healthcare. The role emphasizes professional communication, patient respect, and accurate record-keeping in a fast-paced hospital environment.

Qualifications

• High School diploma or GED required.
• 1–2 years administrative clerical experience in patient care preferred.
• Experience with internal YNHHS roles or prior computer usage preferred.

Responsibilities

• Act as receptionist greeting patients and visitors.
• Perform unit clerical tasks: mail, messages, record-keeping, typing, filing.
• Schedule patient appointments with clinical staff.
• Maintain professional communications with patients and staff.
• Keep clerical areas clean, safe, and organized.
• Respect patients' rights per institutional policy.
• Assist with supplies, inventory, and errands.
• Respond effectively in emergencies as directed.
• Seek information or assistance as needed from leadership.

Skills

Reception duties

Customer service

Administrative support

Computer usage

Education

High School Diploma / GED

Job description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under general supervision, providing a variety clerical duties in support of the department.
EEO/AA/Disability/Veteran

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under general supervision, providing a variety clerical duties in support of the department.
EEO/AA/Disability/Veteran

Responsibilities

• 1. Acts as receptionist, greeting and interacting with patients, visitors and others.
  • 1.1 Greets all patients and visitors in a courteous and professional manner.
• 2. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
  • 2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
• 3. Handles patient appointment system.
  • 3.1 Schedules patient appointments in coordination with the clinical staff.
• 4. Interacts with all others in a manner consistent with excellent hospital public relations.
  • 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
• 5. Cleanliness and safety.
  • 5.1 Maintains safe, clean, and organized environment in all clerical areas.
• 6. Patients' Rights.
  • 6.1 Respects patients' rights at all times identified within the institution.
• 7. Supplies/ordering, errands.
  • 7.1 Assists in maintaining supplies at appropriate inventory levels.
• 8. Emergency situations.
  • 8.1 Performs efficiently in emergency situations as directed.
• 9. Information/in-service participation.
  • 9.1 Appropriately seeks information or assistance from administrator, or other resource people.

Qualifications

EDUCATION

Minimum High School Diploma or equivalent GED is required.

EXPERIENCE

One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

SPECIAL SKILLS

.

Additional Information

• THIS POSITION IS COVERED BY THE TEAMSTERS COLLECTIVE BARGAINING AGREEMENT
• Minimum: 18.09
• Maximum: 35.90

YNHHS Requisition ID

194753