Patient Services Administrative Associate

Yale New Haven Health; New Haven (CT); On-site; USD 25,000 - 49,000; Full time

Job summary

Yale New Haven Health (YNHHS) is seeking an administrative clerk to support the department under general supervision. The role entails receptionist duties, unit clerical tasks, scheduling patient appointments, and maintaining a professional environment in alignment with hospital values and patient-centered care.

The position requires a minimum high school diploma or GED and 1–2 years of clerical experience, preferably in a patient care setting, with basic computer usage.

Qualifications

• Minimum High School Diploma or equivalent GED is required.
• One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

Responsibilities

• Acts as receptionist, greeting and interacting with patients, visitors and others.
• Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
• Handles patient appointment system.
• Interacts with all others in a manner consistent with excellent hospital public relations.
• Maintains safe, clean, and organized environment in all clerical areas.
• Respects patients' rights at all times identified within the institution.
• Assists in maintaining supplies at appropriate inventory levels.
• Performs efficiently in emergency situations as directed.
• Appropriately seeks information or assistance from administrator, or other resource people.

Skills

Administrative experience

Education

High School Diploma or GED

Job description

Yale New Haven Health (YNHHS) is seeking an administrative clerk to support the department under general supervision. The role entails receptionist duties, unit clerical tasks, scheduling patient appointments, and maintaining a professional environment in alignment with hospital values and patient-centered care.

The position requires a minimum high school diploma or GED and 1–2 years of clerical experience, preferably in a patient care setting, with basic computer usage.