Evening Healthcare Administrative Assistant

Yale NewHaven Health; New Haven (CT); On-site; USD 25,000 - 30,000; Full time

Job summary

Yale NewHaven Health is seeking an Administrative/Observation Associate to support patient care units with clerical duties, data entry and service excellence. You will handle medical records, maintain confidentiality, and collaborate with a multidisciplinary team to ensure smooth operations on a busy unit.

Responsibilities include accurate data entry, timely communication, and maintaining a positive, professional environment while upholding PFCC principles and regulatory readiness across shifts.

Qualifications

• Minimum High School Diploma or GED required.
• Two to three years administrative clerical experience preferably in a patient care environment.
• Prior computer usage strongly preferred.

Responsibilities

• Service Excellence - Creates a great "First Impression" by demonstrating exemplary customer service skills for all groups including patients, families/friends, physicians, staff and support department personnel; adheres to the "I Am YNHH" pledge.
• Collaboration and Teamwork - Ensures information is communicated in a timely, sensitive and effective way; follows through on responses as appropriate.
• Technical Expertise - Proficient in all computer applications and telecommunication systems; maintains medical records and keeps patient care information confidential in HIPAA-compliant manner.
• Positive Impact on Practice/Problem Solving - Exhibits responsibility for a positive work environment and suggests solutions to address problems.
• If working in the Observation Associate role through Centralized Staffing - Ensures the patient's safety and dignity during assigned shift.

Skills

Computer proficiency

Communication skills

Organizational skills

Calm under pressure

Education

High School Diploma or GED

Job description

Yale NewHaven Health is seeking an Administrative/Observation Associate to support patient care units with clerical duties, data entry and service excellence. You will handle medical records, maintain confidentiality, and collaborate with a multidisciplinary team to ensure smooth operations on a busy unit.

Responsibilities include accurate data entry, timely communication, and maintaining a positive, professional environment while upholding PFCC principles and regulatory readiness across shifts.