Evening Switchboard Operator — Healthcare Call Center

Hutchinson Health; Saint Louis Park (MN); On-site; USD 32,000 - 42,000; Part time

Job summary

Methodist Hospital is seeking a Switchboard Operator to join the switchboard team. This role supports patient care by routing calls, paging on-call physicians, processing codes and handling general communications. It requires quick thinking, accuracy and a calm demeanor during emergencies.

The position offers a part-time schedule (FTE .8, 32 hours/week) with an evening shift and alternating weekends, supporting a stable hospital environment and patient-focused service.

Qualifications

• Minimum 1 year of client-facing customer service experience.
• Strong multitasking, attention to detail and calmness under pressure.

Responsibilities

• Respond to calls promptly and courteously on the switchboard.
• Route calls to appropriate departments and provide information as needed.
• Page on-call physicians and process codes when required.
• Assist colleagues, patients, visitors and staff with inquiries and emergencies.

Skills

Customer service

Multitasking

Problem solving

Education

Post-secondary education

Job description

Methodist Hospital is seeking a Switchboard Operator to join the switchboard team. This role supports patient care by routing calls, paging on-call physicians, processing codes and handling general communications. It requires quick thinking, accuracy and a calm demeanor during emergencies.

The position offers a part-time schedule (FTE .8, 32 hours/week) with an evening shift and alternating weekends, supporting a stable hospital environment and patient-focused service.