Evening Shift Lead: Drive the Crew & Close Strong

Crumbl-Cookies-Franchises-1; Westbrook (ME); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Two weeks of paid vacation

Health insurance options

One guaranteed weekend day off

50% off Crumbl products

Employee referral bonuses of up to $1,

15% tuition discount through SNHU

Opportunities for continued leadership

Job summary

Crumbl Cookies in Westbrook, ME is seeking a confident Closing Shift Lead to own the evening shift, keep energy high, and ensure the store is clean, stocked, and ready for the next morning. You will lead the night crew, delegate tasks, and maintain cookie quality while delivering excellent guest service.

This role requires calm leadership under pressure, clear communication, and hands‑on problem solving. Daily duties include closing checklists, cash handling, restocking, and coordinating with

Qualifications

• Must be 18+ years old and able to stand for extended periods.
• Able to lift up to 25 pounds and perform closing duties.

Responsibilities

• Lead and motivate the evening crew
• Assign stations, delegate tasks, and keep the shift on schedule
• Maintain excellent cookie quality and presentation
• Support baking, decorating, packaging, and guest service
• Handle customer concerns with confidence and professionalism
• Monitor food safety, cleanliness, and company standards
• Complete closing checklists, cash‑handling duties, and shift documentation
• Coordinate cleaning, restocking, and preparation for the next morning
• Communicate important updates to store leadership
• Ensure the team finishes together during close

Skills

Leadership

Customer service

Communication

Problem solving

Job description

Crumbl Cookies in Westbrook, ME is seeking a confident Closing Shift Lead to own the evening shift, keep energy high, and ensure the store is clean, stocked, and ready for the next morning. You will lead the night crew, delegate tasks, and maintain cookie quality while delivering excellent guest service.

This role requires calm leadership under pressure, clear communication, and hands‑on problem solving. Daily duties include closing checklists, cash handling, restocking, and coordinating with