Closing Shift Lead: Lead the Night Crew

Crumbl-Cookies-Franchises-1; Nashua (NH); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Two weeks of paid vacation

Health insurance options

One guaranteed weekend day off

50% off Crumbl products

Employee referral bonuses of up to $1,

Job summary

Crumbl Cookies in Nashua, NH, is seeking a confident Closing Shift Lead to own the evening shift, support the crew through the lunch rush, and ensure the store is clean, stocked, and ready for the next morning. You’ll lead by example, stay calm under pressure, and jump in wherever help is needed to keep operations efficient.

Applicants must be at least 18, able to stand long hours, and able to lift up to 25 pounds. Availability on Fridays and Saturdays is required, with 4:00 PM–10:30 PM shifts.

Qualifications

• Must be at least 18 years old and able to stand for extended periods.
• Able to lift up to 25 pounds.
• Closing shifts run roughly 4:00 PM to 10:30 PM with Friday/Saturday availability.

Responsibilities

• Lead and motivate the evening crew.
• Assign stations, delegate tasks, and keep the shift on schedule.
• Maintain cookie quality and presentation.
• Support baking, decorating, packaging, and guest service.
• Handle customer concerns with confidence and professionalism.
• Monitor food safety, cleanliness, and company standards.
• Complete closing checklists, cash-handling, and shift documentation.
• Coordinate cleaning, restocking, and prep for the next morning.
• Communicate important updates to store leadership.

Skills

Leadership

Communication

Problem solving

Time management

Team motivation

Reliability

Job description

Crumbl Cookies in Nashua, NH, is seeking a confident Closing Shift Lead to own the evening shift, support the crew through the lunch rush, and ensure the store is clean, stocked, and ready for the next morning. You’ll lead by example, stay calm under pressure, and jump in wherever help is needed to keep operations efficient.

Applicants must be at least 18, able to stand long hours, and able to lift up to 25 pounds. Availability on Fridays and Saturdays is required, with 4:00 PM–10:30 PM shifts.