Evening Closing Shift Lead - Lead the Night Crew

Crumbl Cookies; Salem (NH); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Two weeks paid vacation

Health insurance options

One guaranteed weekend day off

50% off Crumbl products

Employee referral bonuses up to $1,000

Tuition discount through SNHU

Leadership development opportunities

Job summary

Crumbl Cookies is seeking a confident Closing Shift Lead to own the evening shift, inspire the team, and ensure clean, well-stocked stores ready for the next morning. You will guide the crew through dinner rushes, keep standards high, and handle customer concerns with professionalism.

Ideal candidates show leadership, calmness under pressure, and willingness to step in wherever needed. Availability for Friday and Saturday closing shifts is required; both full-time and part-time opportunities may

Qualifications

• Leadership and coaching experience or potential.
• Strong communication and conflict-resolution skills.
• Ability to make quick, good decisions under pressure.
• Reliable, organized, and able to manage time effectively.

Responsibilities

• Lead and motivate the evening crew during closing shift.
• Assign tasks, monitor schedule, and ensure timely completion of duties.
• Maintain cookie quality and presentation; support baking, decorating, packaging, and guest service.

Skills

Leadership

Communication

Team motivation

Time management

Problem solving

Job description

Crumbl Cookies is seeking a confident Closing Shift Lead to own the evening shift, inspire the team, and ensure clean, well-stocked stores ready for the next morning. You will guide the crew through dinner rushes, keep standards high, and handle customer concerns with professionalism.

Ideal candidates show leadership, calmness under pressure, and willingness to step in wherever needed. Availability for Friday and Saturday closing shifts is required; both full-time and part-time opportunities may