Closing Shift Lead: Lead the Night Crew to a Smooth Close

Crumbl-Cookies-Franchises-1; Nashua (NH); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Two weeks of paid vacation

Health insurance options

One guaranteed weekend day off

50% off Crumbl products

Employee referral bonuses of up to $1,

Job summary

Crumbl Cookies in Nashua, NH is seeking a confident Closing Shift Lead to own the evening shift, keep energy high, and ensure the store is clean, stocked, and ready to succeed the next morning. You will lead the night crew, assign tasks, monitor quality and safety, handle guest concerns, and complete closing duties with the team.

Availability on Fridays and Saturdays is required; full-time and part-time opportunities may be available.

Qualifications

• Leadership experience or potential for leadership.
• Strong communication and the ability to coach and motivate a team.
• Ability to stay organized and calm during busy periods.
• Decision-making and problem-solving on the fly.
• Willingness to work evenings and weekends.

Responsibilities

• Lead and motivate the evening crew.
• Assign stations, delegate tasks, and keep the shift on schedule.
• Maintain cookie quality and presentation.
• Support baking, decorating, packaging, and guest service.
• Handle customer concerns with confidence and professionalism.
• Monitor food safety, cleanliness, and company standards.
• Complete closing checklists, cash-handling duties, and shift documentation.
• Coordinate cleaning, restocking, and preparation for the next morning.
• Communicate important updates to store leadership.

Job description

Crumbl Cookies in Nashua, NH is seeking a confident Closing Shift Lead to own the evening shift, keep energy high, and ensure the store is clean, stocked, and ready to succeed the next morning. You will lead the night crew, assign tasks, monitor quality and safety, handle guest concerns, and complete closing duties with the team.

Availability on Fridays and Saturdays is required; full-time and part-time opportunities may be available.