Closing Shift Lead: Own the Close & Elevate the Team

Crumbl Cookies; Methuen (MA); Sur place; USD 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Two weeks of paid vacation

Health insurance options

One guaranteed weekend day off

50% off Crumbl products

Employee referral bonuses up to $1,000

15% tuition discount through SNHU

Opportunities for leadership growth

Résumé du poste

Crumbl Cookies is seeking a confident Closing Shift Lead to own the evening shift, motivate the crew, and ensure the store closes smoothly. You will oversee tasks, maintain cookie quality, and support baking, decorating, and guest service.

This role requires reliable, year-round availability, including Fridays and Saturdays, with a base rate of $20.50 per hour. Full-time and part-time opportunities may be available, along with benefits like vacation time, health options, and a 50% product

Qualifications

• Applicants must be at least 18 years old and have reliable transportation home after closing.
• Active leadership role requiring ability to lead, coach, and delegate during busy shifts.
• Closing Shift Lead, shift leader, evening supervisor, night manager, team leadership, Crumbl Cookies.

Responsabilités

• Lead and motivate the evening crew to maintain pace and quality.
• Assign stations, delegate tasks, and keep the shift on schedule.
• Maintain cookie quality and presentation and support baking and packaging.
• Handle customer concerns with confidence and professionalism.
• Monitor cleanliness, safety, and company standards during closing.
• Complete closing checklists and cash-handling duties.
• Prepare for the next morning by restocking and communicating updates to leadership.

Connaissances

Leadership

Customer service

Communication

Time management

Description du poste

Crumbl Cookies is seeking a confident Closing Shift Lead to own the evening shift, motivate the crew, and ensure the store closes smoothly. You will oversee tasks, maintain cookie quality, and support baking, decorating, and guest service.

This role requires reliable, year-round availability, including Fridays and Saturdays, with a base rate of $20.50 per hour. Full-time and part-time opportunities may be available, along with benefits like vacation time, health options, and a 50% product