Evening Patient Registration Specialist

UMass Memorial Health; Milford (MA); On-site; USD 21,000 - 37,000; Full time

Benefits offered by this job

Signing bonus may be available

Job summary

UMass Memorial Health is seeking a Registration Services professional to handle patient registration, insurance verification, and scheduling in a fast-paced hospital setting.

You will collect demographics, insurance details and co-pays, coordinate multiple services, and ensure documents are complete for ED and other departments, while delivering courteous service to patients and families.

Qualifications

• High school graduate or GED required.
• Associate Degree or certificate in Healthcare related field.
• Required: Proficient data-entry skills with attention to detail.
• Must have computer skills that include use of Windows and the ability to navigate.
• Customer service skills both verbal and written; with a variety of internal and external customers.
• Ability to work in a high volume, team-oriented environment.
• English speaking, reading and writing skills.

Responsibilities

• Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system.
• Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
• Obtains and verifies workman's compensation and automobile coverage when required.
• Schedules and/or arrives Radiology, Lab and basic ancillary service appointments.
• Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection.
• Coordinates the provision of multiple services to patients.
• Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.

Skills

Data entry

Customer service

English proficiency

High-volume environment

Medical terminology

Education

High school diploma or GED

Associate degree or healthcare certificate

Tools

Registration system

Job description

UMass Memorial Health is seeking a Registration Services professional to handle patient registration, insurance verification, and scheduling in a fast-paced hospital setting.

You will collect demographics, insurance details and co-pays, coordinate multiple services, and ensure documents are complete for ED and other departments, while delivering courteous service to patients and families.