Evening Patient Access Specialist

UMass Memorial Health; United States; On-site; USD 21,000 - 37,000; Full time

Benefits offered by this job

Signing bonus possible

Job summary

UMass Memorial Health is seeking a Registration Services specialist to accurately collect demographic and insurance information, verify coverage, and schedule services within the hospital system. The role requires strong data-entry skills, attention to detail, and excellent customer service in a fast-paced environment.

The position offers a typical full-time schedule with evenings and weekends, a potential signing bonus, and opportunities to contribute to a patient-centered care team.

Qualifications

• High school diploma or GED required.
• Preferred: Associate degree or healthcare-related certificate.
• Proficient data-entry skills with attention to detail and strong computer skills.

Responsibilities

• Accurately obtains and enters demographic, insurance and patient information into the scheduling system.
• Obtains and verifies signatures on HIPAA and consent documents.
• Verifies insurance coverage and coordinates pre-authorization and referrals.
• Schedules Radiology, Lab and basic ancillary service appointments and handles admissions tasks.
• Maintains accurate records and supports billing and revenue cycle work queues.

Skills

Data entry

Customer service

English language

High volume environment

Education

High school diploma

Healthcare certificate/associate degree

Job description

UMass Memorial Health is seeking a Registration Services specialist to accurately collect demographic and insurance information, verify coverage, and schedule services within the hospital system. The role requires strong data-entry skills, attention to detail, and excellent customer service in a fast-paced environment.

The position offers a typical full-time schedule with evenings and weekends, a potential signing bonus, and opportunities to contribute to a patient-centered care team.