Evening Patient Access Specialist: Fast & Friendly

BILH Performance Network; Cambridge (MA); Híbrido; USD 29.000 - 39.000; Jornada completa

Descripción de la vacante

Beth Israel Lahey Health's Mount Auburn Hospital in Cambridge, MA is seeking an Evening Patient Access Representative to join a busy, patient-focused team. You will register patients, explain the process, collect payments and verify insurance, ensuring accurate data entry and smooth flow at the front desk.

This full-time role requires a high school diploma, strong customer service skills, and the ability to multitask in a fast-paced environment.

Formación

• High school degree or equivalent.
• Experience in a business setting providing customer service.
• Ability to multitask in a fast-paced environment.
• Accurate processing of electronic demographic/financial data.

Responsabilidades

• Registers patients presenting for visits and explains the process.
• Processes co-payments, co-insurance, deductibles and balances.
• Safeguards cash, checks and receipts and reconciles cash drawer daily.
• Assists patients with scheduling, insurance verification and related documentation.
• Maintains patient confidentiality and delivers courteous, efficient service.

Conocimientos

Customer service

Educación

High school diploma

Descripción del empleo

Beth Israel Lahey Health's Mount Auburn Hospital in Cambridge, MA is seeking an Evening Patient Access Representative to join a busy, patient-focused team. You will register patients, explain the process, collect payments and verify insurance, ensuring accurate data entry and smooth flow at the front desk.

This full-time role requires a high school diploma, strong customer service skills, and the ability to multitask in a fast-paced environment.