Impactful Patient Access Specialist

Beth Israel Lahey Health, Inc.; Cambridge (MA); On-site; USD 29,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health, Inc. in Massachusetts is seeking a Patient Access Representative to support front-end registration, financial clearance and patient service.

The role focuses on accurate data capture, cash handling, and guiding patients through the registration and payment processes. The position emphasizes friendly service, multi-tasking, and adherence to confidentiality and security policies in a hospital setting.

Qualifications

• High school diploma or equivalent; prior customer service experience in a business setting.
• Experience processing electronic demographic/financial data.
• Ability to work in a fast-paced environment with attention to accuracy.

Responsibilities

• Registers patients presenting for visits.
• Explains the registration process to patients and responds to questions.
• Processes co-payments, co-insurance, deductibles and balances due.
• Safeguards cash, checks and receipts; reconciles cash drawer daily.
• Assists patients with Kiosk check-in; handles signatures on forms.
• Verifies patient insurance and eligibility; assigns guarantor and insurance to visits.

Skills

Customer service

Data entry

Fast-paced environment

Education

High school diploma

Job description

Beth Israel Lahey Health, Inc. in Massachusetts is seeking a Patient Access Representative to support front-end registration, financial clearance and patient service.

The role focuses on accurate data capture, cash handling, and guiding patients through the registration and payment processes. The position emphasizes friendly service, multi-tasking, and adherence to confidentiality and security policies in a hospital setting.