Night-Shift Patient Access Specialist

Beth-Israel-Lahey-Health; Burlington (MA); In loco; USD 58.741.000 - 79.056.000; Tempo pieno

Descrizione del lavoro

Beth Israel Lahey Health in Burlington, MA is seeking a Patient Access Representative for a full-time night shift. You will register patients, handle co-payments, set up scheduling, and verify insurance with real-time eligibility, ensuring accurate and confidential records.

The role requires 1-3 years of related experience, strong MS Office skills, and the ability to work in a fast-paced environment while delivering excellent patient service.

Competenze

• High school degree or equivalent. Associate’s degree preferred.
• 1-3 years related work experience. Experience with computer systems required, including web-based applications and some Microsoft Office applications.

Mansioni

• Registers patients presenting for visits and explains the registration process.
• Processes patient co-payments, co-insurance, deductibles, and balances due; safeguards cash and reconciles drawer daily.
• Completes Medicare Secondary Payer Questionnaire and adjusts coverage accordingly.
• Instructs patients and obtains signatures on forms; scans and records documents.
• Counsels patients on non-covered services and ABNs; ensures confidentiality and data protection.

Conoscenze

Call center experience

Typing 40+ wpm

Bilingual

Medical terminology

Strong communication skills

MS Office proficiency

Formazione

High school diploma or equivalent

Associate's degree

Strumenti

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

EHR Software

Descrizione del lavoro

Beth Israel Lahey Health in Burlington, MA is seeking a Patient Access Representative for a full-time night shift. You will register patients, handle co-payments, set up scheduling, and verify insurance with real-time eligibility, ensuring accurate and confidential records.

The role requires 1-3 years of related experience, strong MS Office skills, and the ability to work in a fast-paced environment while delivering excellent patient service.