Evening Patient Access Specialist

Beth-Israel-Lahey-Health; Beverly (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health in Beverly, MA is seeking an Evening Full-time Patient Access representative to welcome and register patients. The role involves collecting insurance information, processing payments, and scheduling visits to ensure a smooth patient experience.

You will support patient safety and confidentiality in a high-volume setting. Qualifications include a high school degree and prior customer service experience in a business setting.

Qualifications

• High school degree or equivalent.
• Prior experience in a business setting providing customer service, while handling electronic demographics and financial data.
• Able to work in a fast-paced, multi-task environment and process information accurately.

Responsibilities

• Registers patients presenting for visits and explains the registration process.
• Processes patient co-payments, co-insurance, deductibles and balances due; safeguards cash and receipts.
• Schedules, reschedules, and cancels patient appointments using various sources.
• Verifies patient insurance coverage and assists with consent forms and ABNs as needed.
• Maintains confidentiality and secures confidential patient information.

Education

High school degree or equivalent

Job description

Beth Israel Lahey Health in Beverly, MA is seeking an Evening Full-time Patient Access representative to welcome and register patients. The role involves collecting insurance information, processing payments, and scheduling visits to ensure a smooth patient experience.

You will support patient safety and confidentiality in a high-volume setting. Qualifications include a high school degree and prior customer service experience in a business setting.