Emergency Dept Patient Access & Registration Specialist

Beth Israel Lahey Health; Beverly (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health in Beverly, MA is hiring for an ED Registration and Insurance Verification role. You will register patients, collect payments, verify insurance, and manage paperwork to ensure accurate claims.

The schedule requires every other weekend and every other holiday, plus an on-call rotation about once every 10 weeks, with coverage outside normal shifts. Strong multitasking and customer service are essential.

Qualifications

• High school degree or equivalent; an Associate's degree is preferred.
• 1-3 years related work experience; computer systems proficiency required.
• Experience with web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint, or Access).

Responsibilities

• Registers patients and explains the registration process.
• Processes payments and reconciles cash; assists with Kiosk check-in.
• Verifies insurance eligibility in real time and applies guarantor as needed.
• Maintains patient confidentiality and a tidy registration area.

Skills

Call Center experience

Typing 40+ wpm

Medical terminology knowledge

Bilingual communication skills

Familiar with EHR Software

Education

High school degree or equivalent

Associate’s degree preferred

Job description

Beth Israel Lahey Health in Beverly, MA is hiring for an ED Registration and Insurance Verification role. You will register patients, collect payments, verify insurance, and manage paperwork to ensure accurate claims.

The schedule requires every other weekend and every other holiday, plus an on-call rotation about once every 10 weeks, with coverage outside normal shifts. Strong multitasking and customer service are essential.