Evening Patient Access & Registration Specialist

Akron Children's; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Akron Children's is seeking a Patient Access Service Representative to perform initial contact for admission and registration duties. This Onsite role handles pre-admission data collection, insurance verification, and patient accounts in a fast-paced clinical environment.

You will work Monday–Friday, 3:00 pm–11:30 pm, with every other weekend and holiday; requires MS Office proficiency, strong customer service, and the ability to treat patients with dignity.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of relevant experience preferred, ideally in medical/registration or billing.
• Experience in registration, insurance verification, patient accounts, or customer service in service industries is preferred.

Responsibilities

• Performs initial contact for patient access admitting services, ED, and outpatient registration.
• Processes discharges and retrieves medical records as applicable.
• Registers complete demographic and financial information to create the patient record.
• Obtains signatures on forms to treat the patient and bill insurance.
• Prepares forms and patient ID cards.
• Confirms financial eligibility when applicable.
• Processes patient records and financial folders.
• Maintains/collects cash flow of payments and daily deposits.
• Other duties as required.

Skills

Customer service

Communication

Healthcare experience

Interdepartmental collaboration

Education

High school diploma or equivalent

Tools

MS Office

Outlook

Excel

Word

Job description

Akron Children's is seeking a Patient Access Service Representative to perform initial contact for admission and registration duties. This Onsite role handles pre-admission data collection, insurance verification, and patient accounts in a fast-paced clinical environment.

You will work Monday–Friday, 3:00 pm–11:30 pm, with every other weekend and holiday; requires MS Office proficiency, strong customer service, and the ability to treat patients with dignity.