Evening Patient Access & Registration Specialist

Akron Children's Hospital; Akron (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Akron Children's Hospital is seeking a Patient Access Service Representative to perform the initial contact for admitting services, ED, and outpatient registration duties. This onsite role supports data collection, insurance verification, and patient accounts in a fast-paced environment.

The position is full-time, 40 hours per week, with Monday–Friday 3:00 PM–11:30 PM and every other weekend/holiday, based in Akron. Experience in medical registration and customer service is preferred.

Qualifications

• Experience in registration, insurance verification/pre-certification, patient accounts or customer service in a medical setting is preferred.
• Knowledge of medical terminology is preferred.
• Experience interacting with patients of all ages to meet their needs with dignity is required.
• Experience working with all levels within an organization is required.

Responsibilities

• Performs initial contact for patient access admitting services, ED, and outpatient registration duties, including data collection.
• Processes medical records discharges and retrieves medical records as applicable.
• Registers social, demographic and financial information to create the patient record in the system.
• Obtains signatures on forms to treat the patient and to bill the insurance.
• Prepares forms and patient ID cards.
• Confirms financial eligibility when applicable.
• Processes patient records and financial folders.
• Maintains/controls cash flow of payments and daily deposits.

Skills

Registration & verification

Medical terminology

Customer service

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

Akron Children's Hospital is seeking a Patient Access Service Representative to perform the initial contact for admitting services, ED, and outpatient registration duties. This onsite role supports data collection, insurance verification, and patient accounts in a fast-paced environment.

The position is full-time, 40 hours per week, with Monday–Friday 3:00 PM–11:30 PM and every other weekend/holiday, based in Akron. Experience in medical registration and customer service is preferred.