Evening Member Services Specialist

Planet Fitness - PF Baseline Fitness; Coachella (CA); Sur place; USD 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Free uniforms

Advancement opportunities

Employee discounts

Flexible schedule

Free membership for self and family

Health insurance

Résumé du poste

Planet Fitness - PF Baseline Fitness in California is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience through outstanding service at the front desk.

You will greet potential members, answer phones, give tours, assist with sign-ups and check-ins, and help resolve member questions while maintaining a clean, welcoming club environment.

Qualifications

• Honesty and good work ethic.
• Excellent customer service skills.
• Basic computer proficiency.

Responsabilités

• Greet and meet potential members to provide a great customer experience.
• Handle front desk tasks: answer calls, take info calls and tours, assist with member check-ins and sign-ups.
• Facilitate member services issues and forward to appropriate supervisor.
• Maintain the neatness/cleanliness of the club.

Connaissances

Customer service

Listening

Problem solving

Diplomacy

Communication

Basic computer skills

Description du poste

Planet Fitness - PF Baseline Fitness in California is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience through outstanding service at the front desk.

You will greet potential members, answer phones, give tours, assist with sign-ups and check-ins, and help resolve member questions while maintaining a clean, welcoming club environment.