Evening Member Services & Sales Associate

ComForCare Home Care (Raleigh, NC); Minneapolis (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Free Membership for self and family

Health Insurance

Dental Insurance

Vision Insurance

Short Term Disability Insurance

Accident Insurance

Life Insurance

Pet Insurance

HSA

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative for evenings to greet potential members, answer questions, and assist with sign-ups at the front desk. You will help ensure a positive member experience and support guests throughout their visits.

This role emphasizes friendly communication, reliable service, and accurate handling of member information in a welcoming club environment. Evening availability is preferred.

Qualifications

• Honesty and good work ethic required.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, delivering a positive experience.
• Handle front desk tasks and inquiries.
• Answer phone calls politely and assist with questions.
• Take information calls and tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and update member information.
• Address member service issues and escalate as needed.
• Help maintain cleanliness of the club.

Skills

Honesty and work ethic

Customer service

Computer skills

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative for evenings to greet potential members, answer questions, and assist with sign-ups at the front desk. You will help ensure a positive member experience and support guests throughout their visits.

This role emphasizes friendly communication, reliable service, and accurate handling of member information in a welcoming club environment. Evening availability is preferred.