Evening Member Services Rep - Fitness Club (3:30-10pm)

Planet Fitness - Fitton Clubs; Springboro (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness - Fitton Clubs is seeking a friendly Member Services Representative for an on-site afternoon/evening shift to support members and guests. You will handle memberships, inquiries, and payments while promoting a positive, Judgment Free Zone environment.

The role emphasizes customer service, teamwork, and adherence to club policies. Training and advancement opportunities are available in a supportive fitness culture.

Qualifications

• Must be 18 years or older.
• Onsite work only.
• Upbeat, professional attitude and strong work ethic.
• Reliable, punctual and dependable.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries, sign-ups, and billing questions.
• Process new memberships, cancellations and payments accurately.
• Answer phones professionally and efficiently.
• Maintain cleanliness and cabinet/desk organization during shift.
• Provide information about memberships and club amenities.

Skills

Customer service

Bilingual English/Spanish

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Planet Fitness - Fitton Clubs is seeking a friendly Member Services Representative for an on-site afternoon/evening shift to support members and guests. You will handle memberships, inquiries, and payments while promoting a positive, Judgment Free Zone environment.

The role emphasizes customer service, teamwork, and adherence to club policies. Training and advancement opportunities are available in a supportive fitness culture.