Member Services Associate - Afternoon & Evening

Planet Fitness - Fitton Clubs; Ohio; In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Descrizione del lavoro

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative to deliver exceptional customer service to members, prospective members, and guests in a welcoming, judgment-free environment.

The role emphasizes on-site presence, membership support, and front desk operations, with opportunities for advancement and a strong club culture. Bilingual English/Spanish are encouraged to apply.

Competenze

• Must be 18 years of age or older.
• Ability to work onsite; remote not available.
• CPR/AED and Tanning Certifications within required timeframes.

Mansioni

• Greet members and guests professionally and build a positive club experience.
• Assist with tours, sign-ups, and membership inquiries; promote specials.
• Check members in using the POS system and process payments accurately.
• Maintain cleanliness and safety across the facility and restrooms.

Conoscenze

Customer service

Communication

Professionalism

Reliability

Teamwork

Formazione

High school diploma or equivalent

Strumenti

POS system

Descrizione del lavoro

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative to deliver exceptional customer service to members, prospective members, and guests in a welcoming, judgment-free environment.

The role emphasizes on-site presence, membership support, and front desk operations, with opportunities for advancement and a strong club culture. Bilingual English/Spanish are encouraged to apply.