Member Services Associate - Gym Front Desk

Planet Fitness - Fitton Clubs; St. Clairsville (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Vision insurance

Wellness resources

401(k)

401(k) matching

Paid time off

Training & development

Dental insurance

Job summary

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative to join our team in a full-time, afternoon/evening shift. You will deliver exceptional customer service to members and guests, handle memberships, and maintain a clean, welcoming club environment.

This on-site role requires CPR/AED and tanning certifications, a professional demeanor, and a commitment to safety and accuracy in transactions. Bilingual English/Spanish applicants are encouraged to apply.

Qualifications

• . Must be 18 years of age or older.
• . Ability to work onsite; this is not a remote position.
• . Obtain and maintain CPR/AED Certification within required timeframes.
• . Obtain Tanning Certification within company required timeframes.
• . Background check and National Sex Offender Registry search requirement.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with tours and sign-ups.
• Process new memberships, cancellations and payments accurately.
• Respond to member questions and concerns promptly.
• Maintain cleanliness and safety of the club environment.

Skills

Customer service

Professional attitude

Communication

Reliability

On-site work

Education

High school diploma or equivalent

Job description

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative to join our team in a full-time, afternoon/evening shift. You will deliver exceptional customer service to members and guests, handle memberships, and maintain a clean, welcoming club environment.

This on-site role requires CPR/AED and tanning certifications, a professional demeanor, and a commitment to safety and accuracy in transactions. Bilingual English/Spanish applicants are encouraged to apply.