Member Services Pro - Part-Time (Afternoon/Evening)

Planet Fitness - Fitton Clubs; New Castle (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Advancement opportunities

Paid time off

Training

Development

Wellness resources

Flexible schedule

Job summary

Planet Fitness - Fitton Clubs is seeking a part-time Member Services Representative for afternoon/evening shifts. You will be the first point of contact for members and guests, handling inquiries, sign-ups, and transactions while upholding a friendly, judgment-free environment.

This on-site role requires CPR/AED and tanning certifications, with bilingual English/Spanish encouraged. You’ll support front desk operations, memberships, and maintain club cleanliness, contributing to a positive member

Qualifications

• Must be 18 years or older.
• Onsite work required; this is not a remote position.
• CPR/AED certification within required timeframes.
• Tanning certification within required timeframes.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with memberships, sign-ups, and billing questions.
• Process new memberships, cancellations and payments accurately.
• Answer phones and manage front desk operations.
• Maintain cleanliness and club appearance throughout shifts.

Skills

Customer service

Sales

Front desk operations

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Planet Fitness - Fitton Clubs is seeking a part-time Member Services Representative for afternoon/evening shifts. You will be the first point of contact for members and guests, handling inquiries, sign-ups, and transactions while upholding a friendly, judgment-free environment.

This on-site role requires CPR/AED and tanning certifications, with bilingual English/Spanish encouraged. You’ll support front desk operations, memberships, and maintain club cleanliness, contributing to a positive member