Evening Member Experience Associate

Planet Fitness - PF Baseline Fitness; Coon Rapids (MN); On-site; USD 16,531 - 22,041; Full time

Job summary

Planet Fitness - PF Baseline Fitness in Minnesota seeks a Customer Service Representative for evening shifts (Mon-Fri 4pm-10pm) to greet members, answer questions, process sign-ups, and support front desk operations.

The role focuses on delivering an outstanding member experience, handling inquiries, tours, and account updates, with a friendly, professional demeanor and strong teamwork.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet members and assist with front desk tasks.
• Answer calls, take info, tours, and assist with sign-ups and account updates.
• Address member service issues and escalate as needed.
• Maintain club cleanliness and order.

Skills

Honesty and work ethic

Customer service

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness in Minnesota seeks a Customer Service Representative for evening shifts (Mon-Fri 4pm-10pm) to greet members, answer questions, process sign-ups, and support front desk operations.

The role focuses on delivering an outstanding member experience, handling inquiries, tours, and account updates, with a friendly, professional demeanor and strong teamwork.