Member Services Associate - Nights & Weekends

ComForCare Home Care (Raleigh, NC); Kearney (NE); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Paid time off

Training & development

Employee discounts

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness in the United States is seeking a Customer Service Representative to deliver a superior member experience, greet guests, and support front desk operations. You will handle calls, tours, sign-ups, and member account updates while contributing to a welcoming club environment.

The role emphasizes strong customer service, basic computer skills, and a friendly, professional demeanor with a flexible schedule to accommodate club needs.

Qualifications

• Honesty and good work ethic are required.
• Strong customer service skills to assist members and guests.
• Basic computer proficiency for front desk tasks and records.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk tasks and answer phone calls courteously.
• Take info calls and tours for potential members.
• Assist in member check-ins, sign-ups, cancellations, and account updates.
• Facilitate member services questions and escalate as needed to management.
• Help maintain the neatness and cleanliness of the club.

Skills

Honesty and good work ethic

Strong customer service skills

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in the United States is seeking a Customer Service Representative to deliver a superior member experience, greet guests, and support front desk operations. You will handle calls, tours, sign-ups, and member account updates while contributing to a welcoming club environment.

The role emphasizes strong customer service, basic computer skills, and a friendly, professional demeanor with a flexible schedule to accommodate club needs.