Evening Lead, Patient Access Services

Mount Sinai Morningside; New York (NY); On-site; USD 79,000 - 118,000; Full time

Job summary

Mount Sinai Morningside in New York is seeking a Supervisor for Patient Access Services to oversee daily access activities, enhance registration accuracy, and support staff performance. The role emphasizes coaching, collaboration with hospital units, and adherence to regulatory standards.

The position requires 1–2 years in Patient Access or hospital registration with leadership exposure, and familiarity with EPIC is preferred. This is a full-time evenings shift in a hospital setting.

Qualifications

• Experience in patient access, registration, or front-end revenue cycle operations within a hospital or healthcare setting.
• Knowledge of insurance verification and financial clearance processes.
• Experience with EPIC is preferred.

Responsibilities

• Oversee daily Patient Access activities to ensure timely and accurate registration and documentation.
• Monitor staff productivity and quality; provide real-time feedback and coaching.
• Ensure compliance with HIPAA privacy and security standards and organizational policies.
• Staff scheduling, onboarding and performance feedback; escalate issues as needed.

Skills

Patient Access

Registration

Communication

Leadership

Education

High School/ GED

Associates/Bachelors preferred

Tools

EPIC

Job description

Mount Sinai Morningside in New York is seeking a Supervisor for Patient Access Services to oversee daily access activities, enhance registration accuracy, and support staff performance. The role emphasizes coaching, collaboration with hospital units, and adherence to regulatory standards.

The position requires 1–2 years in Patient Access or hospital registration with leadership exposure, and familiarity with EPIC is preferred. This is a full-time evenings shift in a hospital setting.