Weekend Patient Access Supervisor

Mount Sinai Medical Center; New York (NY); Hybrid; USD 79,000 - 118,000; Part time

Job summary

Mount Sinai Health System in New York, NY is seeking a Part-Time Weekend Days Supervisor, Patient Access Services to oversee frontline registration and insurance verification across assigned areas. You will coach staff, ensure accuracy, and maintain HIPAA compliance while delivering a positive patient experience.

The role requires 1–2 years in patient access or hospital registration, strong customer service, and basic leadership skills; EPIC experience is preferred.

Qualifications

• 1–2 years of experience in Patient Access or hospital registration required.
• Supervisory or lead experience preferred.
• Experience with EPIC preferred.

Responsibilities

• Oversee daily Patient Access activities for timely, accurate registration and insurance capture.
• Monitor staff productivity and quality; provide real-time coaching.
• Escalate issues to the Manager; assist with staffing coverage.
• Ensure HIPAA compliance and adherence to policies.
• Coach staff on customer service standards and registration accuracy.
• Collaborate with departments to resolve patient access issues.

Skills

Patient Access experience

Interpersonal skills

Task prioritization

Leadership experience

Education

High School Diploma or GED

Associates or Bachelor's Degree preferred

Tools

EPIC

Job description

Mount Sinai Health System in New York, NY is seeking a Part-Time Weekend Days Supervisor, Patient Access Services to oversee frontline registration and insurance verification across assigned areas. You will coach staff, ensure accuracy, and maintain HIPAA compliance while delivering a positive patient experience.

The role requires 1–2 years in patient access or hospital registration, strong customer service, and basic leadership skills; EPIC experience is preferred.