Evening Guest Experience Specialist

Travel-Leisure-Co; Kailua (HI); On-site; USD 24,000 - 34,000; Full time

Job summary

Travel + Leisure Co. in Kailua, Hawaii, is hiring a Guest Services Associate to welcome guests, assist with registrations, and provide information about the resort and local attractions. Evening and occasional overnight shifts create a vibrant, guest-focused environment.

You will handle room rate quotes, reservations, and cash or card transactions with accuracy, maintain attention to detail, and deliver hospitality with a smile across a dynamic, world-class resort team.

Qualifications

• Excellent communication skills in English.
• Strong cash handling and math skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.

Responsibilities

• Greet guests and assist from registration to checkout.
• Provide resort information and answer inquiries about local attractions.
• Process cash and card transactions following established procedures.
• Reserve and confirm reservations for individuals or groups.
• Balance cash receipts and complete checkout procedures.

Skills

Excellent communication

Cash handling

Multitasking

Professional appearance

English literacy

Tools

POS system

Basic computer skills

Job description

Travel + Leisure Co. in Kailua, Hawaii, is hiring a Guest Services Associate to welcome guests, assist with registrations, and provide information about the resort and local attractions. Evening and occasional overnight shifts create a vibrant, guest-focused environment.

You will handle room rate quotes, reservations, and cash or card transactions with accuracy, maintain attention to detail, and deliver hospitality with a smile across a dynamic, world-class resort team.