Evening Front Desk Specialist — Guest Experience

Destination by Hyatt; Chapel Hill (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Travel Perks

Health & Wellness Coverage

Financial Security

Time Off That Matters

Family Support

Education Assistance

Daily Perks

Exclusive Discounts

Job summary

Hyatt is seeking a front desk clerk for the Rizzo Center in Chapel Hill, NC. Front desk associates manage guest registration and communicate hotel services and promotions, shaping the guest experience throughout their stay.

The role includes handling payments, responding to guest inquiries, and assisting with shuttle services. The PM shift runs 3:00 p.m.–11:00 p.m. with a pay rate of $16.00 per hour, aligning with hospitality standards.

Qualifications

• Passion for delivering guest-centered service.
• Strong verbal and written communication.
• Customer-focused with solid business sense.

Responsibilities

• Greet guests, register arrivals, and explain hotel services and promotions.
• Process check-ins/outs and handle payments accurately.
• Respond to guest inquiries and support shuttle requests as needed.

Skills

Passion for Service

Communication Strengths

Customer Focus

Adaptability

Job description

Hyatt is seeking a front desk clerk for the Rizzo Center in Chapel Hill, NC. Front desk associates manage guest registration and communicate hotel services and promotions, shaping the guest experience throughout their stay.

The role includes handling payments, responding to guest inquiries, and assisting with shuttle services. The PM shift runs 3:00 p.m.–11:00 p.m. with a pay rate of $16.00 per hour, aligning with hospitality standards.