Front Desk & Guest Experience Associate

Destination by Hyatt; Chapel Hill (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Travel perks

Health coverage

401(k)

Paid time off

Family leave

Tuition reimbursement

Free meals

Exclusive discounts

Job summary

Hyatt's Rizzo Center in Chapel Hill seeks a Front Desk Associate to manage guest check-in/check-out, communicate hotel services, and assist leisure reservations and inventory. This highly visible role directly impacts the guest experience and may involve processing payments and responding to inquiries.

We look for someone who thrives in a fast-paced environment with a genuine desire to help others. Availability for the AM shift (7:00 a.m.

Qualifications

• Customer-focused with enthusiasm for guest needs.
• Strong verbal and written communication.
• Ability to adapt in a fast-paced hotel environment.

Responsibilities

• Greet guests and handle check-in/check-out processes.
• Explain hotel services and promotions to guests.
• Assist leisure reservations and manage room inventory.

Skills

Passion for Service

Communication Strengths

Customer Focus

Adaptability

Job description

Hyatt's Rizzo Center in Chapel Hill seeks a Front Desk Associate to manage guest check-in/check-out, communicate hotel services, and assist leisure reservations and inventory. This highly visible role directly impacts the guest experience and may involve processing payments and responding to inquiries.

We look for someone who thrives in a fast-paced environment with a genuine desire to help others. Availability for the AM shift (7:00 a.m.