Evening Front Desk & Guest Services Specialist

Travel-Leisure-Co

Scottsdale (AZ)

On-site

USD 23,000 - 26,000

Full time

9 days ago

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Benefits offered by this job

Medical benefits

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability insurance

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and guide them from registration to checkout. You will issue keys, share information about the resort and area attractions, and provide accurate room rate quotes.

Strong English communication and basic math skills are essential for processing transactions and balancing cash in a fast-paced setting. The role emphasizes hospitality with heart, excellent customer service, and teamwork within a global brand that

Qualifications

Excellent communication skills in English and the ability to read, write and understand English.
Basic math skills and knowledge of proper cash handling procedures.
Ability to multitask and work in a fast paced environment.
Professional appearance and a positive, can-do attitude.
Strong attention to detail and organization.

Responsibilities

Guide guests through the registration process, issue unit keys, and provide resort information.
Process cash and credit card transactions following established procedures.
Balance cash receipts and complete money handling duties as assigned.
Complete check-out procedures and verify charges in guest folios.
Reserve and confirm reservations; provide room rate quotes and answer inquiries.