Resort Guest Services Specialist

Travel-Leisure-Co; Charlotte Amalie (United States Virgin Islands); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wellness program

Paid time off

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, provide resort information, and quote room rates. You’ll assist with check-in/out and support cash handling per established procedures, while guiding guests to attractions and answering inquiries.

The role requires clear English communication, strong attention to detail, and the ability to multitask in a fast-paced environment. Travel + Leisure Co.

Qualifications

• Excellent English communication and interpersonal skills.
• Ability to handle cash transactions accurately following procedures.
• Basic math and cash-handling knowledge.
• Attention to detail and strong organizational abilities.

Responsibilities

• Guide guests through registration and provide information about the resort and area attractions.
• Issue unit keys, balance cash receipts, and process transactions.
• Reserve and confirm reservations; provide room rate quotes and assist at checkout.

Skills

Customer service

Cash handling

Communication

Multitasking

Tools

POS system

MS Office

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, provide resort information, and quote room rates. You’ll assist with check-in/out and support cash handling per established procedures, while guiding guests to attractions and answering inquiries.

The role requires clear English communication, strong attention to detail, and the ability to multitask in a fast-paced environment. Travel + Leisure Co.