Evening Front Desk & Guest Services Pro

Travel + Leisure Global Support Services (Philippines) Inc.; Town of Florida (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k with employer match

Paid time off eligibility

Job summary

Travel + Leisure Co. invites you to join our Guest Services team at the front desk, assisting guests from check-in to checkout with warmth and professionalism.

You will handle reservations, quote room rates, process cash and card transactions, and respond quickly to inquiries while maintaining accuracy and a friendly demeanor.

This role requires clear English communication, basic math, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent English communication and reading skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Attention to detail and strong organization.

Responsibilities

• Greet guests with warmth from registration to checkout.
• Provide room rate quotes and information about resort and area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete money-handling tasks.
• Complete check-out procedures and verify charges in guest folios.
• Reserve and confirm reservations for individuals and groups.

Skills

Customer service

Cash handling

Multitasking

English communication

Problem solving

Tools

POS system

Job description

Travel + Leisure Co. invites you to join our Guest Services team at the front desk, assisting guests from check-in to checkout with warmth and professionalism.

You will handle reservations, quote room rates, process cash and card transactions, and respond quickly to inquiries while maintaining accuracy and a friendly demeanor.

This role requires clear English communication, basic math, and the ability to multitask in a fast-paced environment.