Evening Front Desk & Guest Services Associate

Talentify; Worcester (MA); On-site; USD 22,000 - 28,000; Part time

Job summary

Talentify is seeking a friendly receptionist to provide efficient customer service and create a welcoming atmosphere for guests and residents. The role focuses on retaining and attracting new customers through professional, confidential interaction.

Responsibilities include answering calls, directing inquiries, greeting visitors, handling mail, filing, ordering supplies, and coordinating maintenance orders within a professional office environment.

Qualifications

• High School Diploma required.
• Prior experience working with the public is required.
• Knowledge of Microsoft Office is preferred.
• Knowledge of switchboard operation is preferred.
• Clerical and customer service skills are required.
• Excellent writing and communication skills are required.
• Ability to multi-task and maintain confidentiality (HIPAA).

Responsibilities

• Answer incoming phone calls to the facility.
• Direct calls to the appropriate individual.
• Greet guests, new clients, and residents with warmth.
• Assist in handling incoming/outgoing mail.
• Filing and ordering supplies.
• Handle maintenance orders for the facility.

Skills

Microsoft Office

Switchboard operation

Clerical and customer service

Excellent writing and communication

Multi-tasking

HIPAA confidentiality

Education

High School Diploma

Job description

Talentify is seeking a friendly receptionist to provide efficient customer service and create a welcoming atmosphere for guests and residents. The role focuses on retaining and attracting new customers through professional, confidential interaction.

Responsibilities include answering calls, directing inquiries, greeting visitors, handling mail, filing, ordering supplies, and coordinating maintenance orders within a professional office environment.