Evening Front Desk Concierge & Guest Services

Jobvite, Inc.; Washington (District of Columbia); On-site; USD 56,482,000 - 63,370,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies in Washington, DC is seeking Front Desk Associates and Doormen to welcome tenants, guests and vendors and ensure a safe, presentable lobby experience for clients and visitors alike. The role includes greeting and guiding visitors, building relationships with tenants for personalized experiences, arranging reservations and appointments at local venues, and coordinating on-site events.

The team supports access control, mail handling, and referrals to local services, with a 3:00

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Basic computer skills and ability to lift up to 50 lbs.
• Knowledge of local attractions and establishments.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors.
• Develop relationships with tenants for personalized experiences.
• Schedule reservations and appointments at restaurants, hotels, etc.
• Plan and organize on-site events.
• Provide direction to local entertainment, dining, and services.
• Document and track mail, deliveries, and vendor services.

Skills

Customer service

Verbal communication

Multitasking

Basic computer skills

Job description

Planned Companies in Washington, DC is seeking Front Desk Associates and Doormen to welcome tenants, guests and vendors and ensure a safe, presentable lobby experience for clients and visitors alike. The role includes greeting and guiding visitors, building relationships with tenants for personalized experiences, arranging reservations and appointments at local venues, and coordinating on-site events.

The team supports access control, mail handling, and referrals to local services, with a 3:00