Evening Front Desk & Guest Experience Concierge

plannedcompanies; Washington (District of Columbia); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates and Doormen for Washington, D.C. locations. The full-time schedule runs Monday to Friday from 3:00 PM to 11:30 PM, with a 30-minute unpaid break.

The pay rate is $21.00 per hour, and responsibilities include greeting tenants and guests, coordinating with vendors, and managing access and deliveries. The role emphasizes service excellence and local knowledge. Qualified candidates will have 3+ years of customer service experience, strong

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Schedule reservations and appointments at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and access to local entertainment, dining, retail, sporting events, tours, and car services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby, and manage keys and access cards.

Skills

Customer service

Communication

Multitasking

Job description

Planned Companies is hiring Front Desk Associates and Doormen for Washington, D.C. locations. The full-time schedule runs Monday to Friday from 3:00 PM to 11:30 PM, with a 30-minute unpaid break.

The pay rate is $21.00 per hour, and responsibilities include greeting tenants and guests, coordinating with vendors, and managing access and deliveries. The role emphasizes service excellence and local knowledge. Qualified candidates will have 3+ years of customer service experience, strong